Welcome to our Customer Support page, where we’re committed to helping you get the most out of our products. Whether you need quick answers or in-depth assistance, we offer multiple ways to support you:
Guides & Blogs: Access our comprehensive guides and blogs for step-by-step instructions, tips, and best practices.
Webinars: Join our webinars to learn from experts and get live demonstrations of our solutions.
Ticket System: Need personalized help? Submit a ticket, and our support team will assist you promptly.
Access Radix support ticket.
Registering a New Account
Creating a New Account and Enrolling a New Device
Enrolling an Android Device
Enrolling a Chrome device
Enrolling a Windows Device
Enrolling an Apple Device
Android For Work (AFW) – Google EMM enrollment
Overview Dashboard
Managing Groups and Filters
Applying Commands and Operations on Devices
Remote Screen View and Control of Devices
Adjusting Device Settings
Remote Software Installation
Installing an App Directly from the Google Play Store
Creating and Using a Workflow
Executing Commands Remotely
Remote Input and Touch Events
Creating and Applying Triggers
The Commands History Console
Ad-hoc One-Time Remote Management and Control Session
Resetting the Authentication Token
Using the WOL (Wake On LAN) Command
Adding a New User
Apple DEP/VPP MDM Account Pairing
Deploying Device Settings Certificates
Account Credits Overview
Radix for Manufacturers
Manufacturer Partners Portal access. Here, you’ll find essential resources for integrating Radix into your devices, including detailed firmware embedding instructions, hardware requirements, and Google certification documentation. Access everything you need to ensure a smooth and successful partnership with us.
Radix for Developers
Developer API and SDK Portal. Here, you’ll find everything you need to seamlessly integrate our services, including detailed documentation, code samples, and the latest SDK downloads. Log in to access these powerful tools and start building today!
Start your journey with Radix today!
Take the first step by registering to our next webinar
Ready to see how Radix can revolutionize your device management? Request a personalized demo now and watch our powerful platform tackle your unique challenges. Our experts will guide you through the features that matter most to your business. Don’t just imagine the possibilities – see them firsthand!
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