Managing Virtual Reality Devices Without Compromising User Experience

Virtual reality has moved from Sci-Fi to the mainstream with devices readily available for professional and personal use. As we continue to find new ways to engage with our employees or students, VR is becoming a powerful resource for presentations, training, and education.

In healthcare, VR is being used by surgeons to assist in remote procedures. In manufacturing, workers can move dangerous materials using robot hands that are controlled virtually. Contractors are using mixed-reality virtual reality devices to collaborate with teams at job sites.

One of the largest growth areas for VR is in training and education. Doctors can train on virtual patients, military and special operations teams can train virtually on missions, and VR is becoming increasingly popular in the classroom as a learning tool.

Educators are adapting the learning experience in classrooms to become more immersive. This literally brings stories to life and for good reasons. Studies show that this immersive learning style improves how students learn compared to tablets or computer-based learning. Information visualized in virtual reality has a 12% higher median recall than using traditional methods. Allowing students to learn about the world outside of the classroom without having to leave the building, improves engagement and enhances learning goals.  It’s also been shown to help students that need a more assistive learning experience to build the skills they need to progress in life.

Virtual reality devices have become important tools for vocational education training, career and technical education, distance learning, and in the classroom.

Managing Virtual Reality Devices

The benefits can be great, but so are the challenges of managing and monitoring these VR devices.  Because of the high price tags of VR devices, device management is a must.

Radix’s VISO VR Command Center & MDM provides Mobile Device Management (MDM) for VR devices to take immersive teaching, training, and simulations to the next level. It can be used as part of Radix’s VISO Device Management (MDM) or as a stand-alone device management platform.

The Learning Experience

The VISO VR Command Center & MDM features a single platform command center where you can control all aspects of the virtual experience. App control allows you to simultaneously launch, play, and skip to provide synchronized experiences for students. From the interface, you can update or transfer files, and control end to end vocal and visual communication. Educators and VR Coordinators can easily manage the learning while controlling and guiding the immersive VR experience for multiple users.

Because it’s been designed specifically for education and training, added features provide enhanced toolsets for trainers and educators.

• Simultaneously launch apps and play, stop, or skip videos for a synchronized cinema-like experience
• Establish end-to-end visual and vocal communication
• Share interactive virtual whiteboards, surveys, and quizzes

Device Management

IT teams and tech support can centrally monitor, manage, and configure devices remotely. If a problem is detected, they can provide real-time support for students or teachers through the interface.

Radix’s VISO VR Command Center & MDM can customize unique interfaces for each of an organization’s stakeholders. While IT needs access to tech tools and remote troubleshooting, project managers might need more access to reporting to make fact-based decisions. Executives, principals, and administrators might be more interested in adoption and usage to optimize their investments. Each can have their own dashboard to view the information that most important to them.

VISO VR can be cloud-based or an on-premises solution and also support non-GMS devices and supports a wide range of VR headsets and operating systems. This gives coordinators control over multiple devices – even if they’re using different operating systems – and complete access control. Virtual reality devices can be actively managed so that content and apps can be delivered remotely.

• Set and coordinate all VR devices in one platform
• Permit, block, or lock certain apps and apply kiosk mode
• Provide one-on-one remote assistance
• Transfer files to all VR devices simultaneously

Ensure Proper Usage & Enforce Policies

Users will be unable to use the VR devices for any purpose except what’s intended, where it’s intended, and when it’s intended. For example, administrators can do spot checks of devices to remotely view the VR screen. Devices can be locked outside of regular school hours. Geo-fencing can render devices useless if they leave the grounds, which might dissuade someone from stealing these expensive devices. If a device does go outside its defined geo-fence, administrators can be quickly notified to aid in recovery.

MDM solutions for schools make it easy to enforce policies. If students fail to follow the rules, warnings can be sent, sessions can be suspended, or permissions can be revoked.

Remote Troubleshooting

Virtual reality devices use sophisticated technology. Classroom teachers will likely not be skilled in managing or troubleshooting devices. We’ve seen what can happen when people without the proper tech skills start messing around in settings or configurations. MDM solutions can lock access to settings.

Even if educators are capable of troubleshooting tech, their time is likely better spent working with students than computers. You don’t want them messing around in the software, which can increase the complexity of diagnosing and fixing problems. That’s why remote troubleshooting capabilities are so important. It allows IT teams and administrators the ability to go into any device at any time and take control. In today’s remote learning and COVID-19 world, this is crucial to operations.

This allows IT teams to provide real-time tech support regardless of where they are and lets educators concentrate their efforts on learning.

Virtual Reality Devices in Education and Training Is Accelerating Rapidly

Education is expected to be one of the largest sectors for VR investment in the coming years. It’s predicted to be a $200 million industry in 2020 and grow by more 3X by 2025. Teachers are interested in using VR as a way to further educating students but many are worried about managing the technology themselves. MDM software takes the burden of managing the tech out of the hands of teachers and in the hands of expert IT teams.

Contact Radix today for a demo of VISO VR Command Center & MDM and let us show you a better way to manage VR tools.