Firmware Management Module

Android TV & STBs

Empowering Telcos, TV operators, and Service Providers to optimize management, enhance customer satisfaction, and reduce costs, with pre-designed solution for Android TV fleets.

Interactive screens

Empower IT teams to oversee and maintain interactive touchscreens in education systems. Revolutionize student engagement and device performance with unparalleled control and analytics.

Digital Signage

Ensure flawless operation, security, and content delivery of digital signage devices. Get a comprehensive device management with remote control and watchdog features.

Information Kiosk

Transform devices into interactive kiosks. Ideal for shops, hotels, and offices. Limit devices to selected apps for tailored experiences without remote user presence.

Phones, Tablets, and Laptops

Ensure optimal performance for smartphones and tablets. Maintain up-to-date firmware and apps, prevent unauthorized installations, and enhance security and overall performance.

Point Of Sale Devices: PoS/mPOS

Ensure secure environments for PoS and mPOS devices. Protect against hackers, manage apps seamlessly, and maintain device integrity across various hardware and OS.

Rugged devices

Enhance performance and protection for rugged devices. Manage updates, create user profiles, and restrict device use - to ensure security and functionality in extreme conditions.

Custom devices

Tailor solutions for custom devices. Customize displays, interfaces, and functionality of specialized devices, ensuring optimal performance and security with timely updates and support.

Configuration Management

Configuration Management: Deep control over every device aspect. Optimize settings, enhance security, and streamline operations across your fleet.

Remote Support

Boost efficiency and cut costs with Radix Remote Support. Simplify session management, access essential metrics, and minimize on-site visits for maximum ROI.

App Management

Efficiently manage the complete app lifecycle across all devices, in groups or individually. Install, update, and manage apps seamlessly, saving operational resources.

Kiosk Mode

Transform devices into single-purpose power-tools. Ideal for businesses, point-of-sales and info-points. Restrict devices to essential applications, enhancing focus and security for maximum user experience.

Device Analytics

Unlock Radix device intelligence with actionable insights. Optimize operations, enhance IT, boost support and marketing efficiency, and make data-driven decisions with customizable reports.

Firmware Management

Streamline over-the-air firmware updates. Roll out updates by groups, establish mandatory policies, schedule updates, and perform A/B testing for versions.

Geo-fence and Anti-theft

Strengthen security with robust anti-theft features. Track, manage, and secure lost or stolen devices. Remotely lock or wipe devices, to safeguard sensitive information.

Customer Care

Customer Care: Revolutionize support with remote access, real-time monitoring, and AI-driven insights. Enhance satisfaction while reducing costs.

Dashboards

Efficiently manage your device fleet with Radix MDM Dashboards. Monitor app usage, locate devices, and access detailed network, file system, and memory data.

Device Profiles

Simplify management by grouping devices. Automate software installations and updates tailored to specific device groups for seamless operations.

Remote Scripting

Execute custom commands on remote devices. Run single-line commands or multi-line scripts effortlessly for efficient device management.

Device Security Management

Safeguard your devices with robust security features. Remotely lock, wipe, and track devices to protect sensitive data and prevent theft.

Secured Remote Terminal

Access devices remotely with a secured terminal. Execute command-line commands, debug devices, and perform remote support and repairs efficiently.

Device Settings

Modify device settings remotely. Adjust Wi-Fi, manage passwords, and install certificates on stand-alone devices without on-site assistance.

Turnkey SaaS Solution

Radix MDM is ready to use upon subscription. Connect remote devices via Zero-Touch Enrollment, ensuring security and efficiency without additional servers.

Automation Tools

Schedule tasks triggered by specific events. Automate device management with versatile triggers, ensuring efficient and secure operations.

Workflow Manager

Organize and deploy sequences of commands. Enhance efficiency by executing workflows on individual devices or entire fleets with ease.

Schedule and Trigger

Program commands to operate at set times or intervals. Use geofencing to restrict device functionality and ensure security based on location.

Multiple Provisioning

Provision devices with periodic updates and custom APIs. Ensure compliance with corporate policies and protect device security across your fleet.

Data Export

Access and analyze device data efficiently. Download detailed spreadsheets, monitor trends, and track command execution for better management.

Advanced Messaging

Communicate in multimedia messages with remote devices. Enhance engagement with video, images, and sound clips for compelling and effective dialogues.

API / SDK for Developers

Boost product integration with Radix APIs and SDK. Collect and push data, commands, and configurations for seamless device management.

GDPR / CCPA Compliant

Ensure data protection with GDPR and CCPA compliance. Control data collection, use, and retention, safeguarding personal information.

User Management

Simplify user account management. Assign privileges, enable two-step verification, and manage billing information and passwords efficiently.

SSO Integrations

Access Radix securely with SSO integration. Use Enterprise Single Sign-on and multifactor authentication for convenient and safe login.

Grouping and Filtering

Group and filter devices based on tags, models, or user information. Manage multiple devices simultaneously and streamline operations.

Radix OTA (Over-the -Air) Firmware Management

Roll out firmware updates by groups or selected devices.

Update device fleets in bulk or single action to optimize efficiency.

Establish mandatory firmware uptake policies across your device fleet.

Empower users to initiate, download or force firmware updates.

Define and maintain a minimal required firmware version for uniformity.

Trigger actions based on firmware status or version

Schedule firmware management during idle times.

Roll back unsuccessful firmware updates.

Conduct A/B testing for firmware versions.

Perform convenient over-the-air (OTA) firmware updates with ease.

Radix Customize Firmware Management

Radix offers a powerful proprietary OTA (Over-the-Air) update mechanism that is designed to support any Android device, whether it is GMS (Google Mobile Services) or non-GMS. This versatile solution provides unmatched flexibility and scalability, making it an ideal choice for device manufacturers, especially those using AOSP (Android Open Source Project) or their own custom Android flavors

Universal Device Support

Radix’s OTA solution is specifically designed to meet the needs of device manufacturers who require reliable, efficient update services for all Android devices, including those without GMS certification. With support for both public and private Android versions, manufacturers can ensure their devices remain secure, up-to-date, and functioning optimally. Whether using AOSP or a custom Android variant, Radix’s robust OTA mechanism offers universal compatibility, enabling seamless update processes across diverse devices.

Flexible OTA File Storage

Radix’s OTA mechanism allows the storage of OTA files (often hundreds of MB or even GB each) in a variety of locations:

Your CDN: For manufacturers looking to host their update files on their own content delivery network, Radix allows full integration, providing complete control over update distribution.

Radix Servers: If you prefer a managed solution, Radix can securely host your OTA files on its own servers, ensuring fast, reliable delivery to all connected devices.

Local Storage: For businesses with specific security or network requirements, Radix also supports the option to store OTA files on local servers, making it easy to manage updates in closed environments or where internet access is limited.

Perfect for AOSP and Custom Android Flavors

Manufacturers who rely on AOSP or have developed their own custom Android variants often face challenges with traditional OTA services. Radix’s proprietary solution eliminates those barriers by offering a flexible, scalable update mechanism tailored for non-standard Android environments. This ensures that regardless of the Android flavor in use, devices can still receive critical updates and patches with ease.

Update Engine Based Firmware Management

Radix is fully integrated with the Google Update Engine for supported devices. Using an update engine for OTA (Over-the-Air) updates provides a streamlined and efficient way to manage software updates across devices.

Automated Updates

The update engine automates the process of deploying updates, ensuring that all devices receive the latest software without manual intervention. This minimizes user involvement and reduces the risk of skipped or delayed updates.

Seamless Rollouts

OTA updates via an update engine allow for controlled rollouts, enabling administrators to gradually deploy updates to a select group of devices before broader distribution. This ensures that any potential issues can be detected and resolved early.

Reduced Downtime

With OTA updates, the process is designed to be seamless and unobtrusive, often running in the background while devices remain operational. This reduces downtime and ensures that devices continue to function even as updates are applied.

Enhanced Security

An update engine enables rapid deployment of security patches, addressing vulnerabilities quickly across all devices. This is crucial for maintaining the security and integrity of a connected device ecosystem.

Experience Radix in Action - request a Radix demo!