Remote Control Modules 1:1

Lightning fast remote control management, screen control with touch capabilities for technical support, training and monitoring. Provide remote users and nomadic unattended devices with effective technical support wherever they are.

Remote Control Management

Perform technical support tasks without limits, control remote clients and assist users. Work alongside or take over the screen, share files, execute remote shell commands and much more.
VISO provides help desks the ability to control devices remotely, get a real-time view of the device screen along with full “touch control” capabilities including keyboard and mouse control. Manage remote control situations without geographic limitations yet maintain maximum security, speed and quality. Operating directly from the VISO web console, remote controlling a device requires no software installation – simply log in and connect to your remote devices from any browser.

One time Ad-hoc remote access

While VISO allows a constant connection, you may also have Ad-hoc connection requests for a one-time remote session. This allows admins to support any user, even your friends and family.

Key Features

Operate from the comfort of your browser

Real-time view and remote control of device screen

Secured connection peer to peer in your own network or over the web

Request user confirmations for maximum privacy

Support “un-manned” modes for remote support of unattended devices

Remote screen capture and video capture

Balance speed and quality – full screen or customized window size

Control “swipe and touch” for mobiles and “mouse and keyboard” for PC

Live chat with the remote control user

One time log in Ad-hoc session

Remote screen view for all Android devices
Full remote control of supported devices including remote swipe, click and tap
Capture screenshots and videos
Unattended or user confirmed remote
Support kiosk controls

Remote screen view and control for all Windows devices
Control keyboard and mouse
Capture screenshots and videos
Unattended or user confirmed remote
Support kiosk controls

Remote control screen view for Chromebook and Chrome box devices
Capture screenshots and videos

Unattended remote control

VISO allows unattended remote control of distant un-manned devices such as information kiosks, interactive touchscreens, digital signage, machine controllers, campus computers, etc. In such scenario, a remote control session must begin automatically.

User-confirmed remote control

For maximum privacy, VISO allows remote users to confirm or deny a remote control session. Throughout the entire remote session, the user will see a clear indicator that reminds him that there is someone else watching the screen. A remote session can be stopped by the user at any time.

VISO is a great device management solution, equipped with a full remote control modules that enables our administrators to remotely help end users.

Christopher Gariti, System Administrator
NORTH ALLEGHENY SCHOOL DISTRICT, PENNSYLVANIA


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