Lightning fast remote control management, screen control with touch capabilities for technical support, training and monitoring. Provide remote users and nomadic unattended devices with effective technical support wherever they are.
Remote Control Management
Perform technical support tasks without limits, control remote clients and assist users. Work alongside or take over the screen, share files, execute remote shell commands and much more.
VISO provides help desks the ability to control devices remotely, get a real-time view of the device screen along with full “touch control” capabilities including keyboard and mouse control. Manage remote control situations without geographic limitations yet maintain maximum security, speed and quality.
Operating directly from the VISO web console, remote controlling a device requires no software installation – simply log in and connect to your remote devices from any browser.
One time Ad-hoc remote access
While VISO allows a constant connection, you may also have Ad-hoc connection requests for a one-time remote session. This allows admins to support any user, even your friends and family.
Operate from the comfort of your browser
Real-time view and remote control of device screen
Secured connection peer to peer in your own network or over the web
Request user confirmations for maximum privacy
Support “un-manned” modes for remote support of unattended devices
Remote screen capture and video capture
Balance speed and quality – full screen or customized window size
Control “swipe and touch” for mobiles and “mouse and keyboard” for PC
Live chat with the remote control user
One time log in Ad-hoc session
Remote screen view for all Android devices
Full remote control of supported devices including remote swipe, click and tap
Capture screenshots and videos
Unattended or user confirmed remote
Support kiosk controls
Remote screen view and control for all Windows devices
Control keyboard and mouse
Capture screenshots and videos
Unattended or user confirmed remote
Support kiosk controls
Remote control screen view for Chromebook and Chrome box devices
Capture screenshots and videos
VISO allows unattended remote control of distant un-manned devices such as information kiosks, interactive touchscreens, digital signage, machine controllers, campus computers, etc. In such scenario, a remote control session must begin automatically.
For maximum privacy, VISO allows remote users to confirm or deny a remote control session. Throughout the entire remote session, the user will see a clear indicator that reminds him that there is someone else watching the screen. A remote session can be stopped by the user at any time.
VISO is a great device management solution, equipped with a full remote control modules that enables our administrators to remotely help end users.
Ready to see how Radix can revolutionize your device management? Request a personalized demo now and watch our powerful platform tackle your unique challenges. Our experts will guide you through the features that matter most to your business. Don’t just imagine the possibilities – see them firsthand!
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