Android TV & STBs

Empowering Telcos, TV operators, and Service Providers to optimize management, enhance customer satisfaction, and reduce costs, with pre-designed solution for Android TV fleets.

Interactive screens

Empower IT teams to oversee and maintain interactive touchscreens in education systems. Revolutionize student engagement and device performance with unparalleled control and analytics.

Digital Signage

Ensure flawless operation, security, and content delivery of digital signage devices. Get a comprehensive device management with remote control and watchdog features.

Information Kiosk

Transform devices into interactive kiosks. Ideal for shops, hotels, and offices. Limit devices to selected apps for tailored experiences without remote user presence.

Phones, Tablets, and Laptops

Ensure optimal performance for smartphones and tablets. Maintain up-to-date firmware and apps, prevent unauthorized installations, and enhance security and overall performance.

Point Of Sale Devices: PoS/mPOS

Ensure secure environments for PoS and mPOS devices. Protect against hackers, manage apps seamlessly, and maintain device integrity across various hardware and OS.

Rugged devices

Enhance performance and protection for rugged devices. Manage updates, create user profiles, and restrict device use - to ensure security and functionality in extreme conditions.

Custom devices

Tailor solutions for custom devices. Customize displays, interfaces, and functionality of specialized devices, ensuring optimal performance and security with timely updates and support.

Configuration Management

Configuration Management: Deep control over every device aspect. Optimize settings, enhance security, and streamline operations across your fleet.

Remote Support

Boost efficiency and cut costs with Radix Remote Support. Simplify session management, access essential metrics, and minimize on-site visits for maximum ROI.

App Management

Efficiently manage the complete app lifecycle across all devices, in groups or individually. Install, update, and manage apps seamlessly, saving operational resources.

Kiosk Mode

Transform devices into single-purpose power-tools. Ideal for businesses, point-of-sales and info-points. Restrict devices to essential applications, enhancing focus and security for maximum user experience.

Device Analytics

Unlock Radix device intelligence with actionable insights. Optimize operations, enhance IT, boost support and marketing efficiency, and make data-driven decisions with customizable reports.

Firmware Management

Streamline over-the-air firmware updates. Roll out updates by groups, establish mandatory policies, schedule updates, and perform A/B testing for versions.

Geo-fence and Anti-theft

Strengthen security with robust anti-theft features. Track, manage, and secure lost or stolen devices. Remotely lock or wipe devices, to safeguard sensitive information.

Customer Care

Customer Care: Revolutionize support with remote access, real-time monitoring, and AI-driven insights. Enhance satisfaction while reducing costs.

Dashboards

Efficiently manage your device fleet with Radix MDM Dashboards. Monitor app usage, locate devices, and access detailed network, file system, and memory data.

Device Profiles

Simplify management by grouping devices. Automate software installations and updates tailored to specific device groups for seamless operations.

Remote Scripting

Execute custom commands on remote devices. Run single-line commands or multi-line scripts effortlessly for efficient device management.

Device Security Management

Safeguard your devices with robust security features. Remotely lock, wipe, and track devices to protect sensitive data and prevent theft.

Secured Remote Terminal

Access devices remotely with a secured terminal. Execute command-line commands, debug devices, and perform remote support and repairs efficiently.

Device Settings

Modify device settings remotely. Adjust Wi-Fi, manage passwords, and install certificates on stand-alone devices without on-site assistance.

Turnkey SaaS Solution

Radix MDM is ready to use upon subscription. Connect remote devices via Zero-Touch Enrollment, ensuring security and efficiency without additional servers.

Automation Tools

Schedule tasks triggered by specific events. Automate device management with versatile triggers, ensuring efficient and secure operations.

Workflow Manager

Organize and deploy sequences of commands. Enhance efficiency by executing workflows on individual devices or entire fleets with ease.

Schedule and Trigger

Program commands to operate at set times or intervals. Use geofencing to restrict device functionality and ensure security based on location.

Multiple Provisioning

Provision devices with periodic updates and custom APIs. Ensure compliance with corporate policies and protect device security across your fleet.

Data Export

Access and analyze device data efficiently. Download detailed spreadsheets, monitor trends, and track command execution for better management.

Advanced Messaging

Communicate in multimedia messages with remote devices. Enhance engagement with video, images, and sound clips for compelling and effective dialogues.

API / SDK for Developers

Boost product integration with Radix APIs and SDK. Collect and push data, commands, and configurations for seamless device management.

GDPR / CCPA Compliant

Ensure data protection with GDPR and CCPA compliance. Control data collection, use, and retention, safeguarding personal information.

User Management

Simplify user account management. Assign privileges, enable two-step verification, and manage billing information and passwords efficiently.

SSO Integrations

Access Radix securely with SSO integration. Use Enterprise Single Sign-on and multifactor authentication for convenient and safe login.

Grouping and Filtering

Group and filter devices based on tags, models, or user information. Manage multiple devices simultaneously and streamline operations.

Compliance Overview

Click here to view our Compliance Overview.

Data Protection Overview

Data protection legislation sets out rules and standards for the use and handling of personal data about living identifiable individuals (i.e., “data subjects”, “consumer”, etc.) by organizations and companies. The laws apply to all sectors, both public and private. It applies to all electronic records as well as many paper records.

Since 25 May 2018, the EU General Data Protection Regulation (“GDPR”) came into effect and set out a worldwide standard for processing personal data.

We, Radix Technologies Ltd. (“Company”, “Radix” or “we“) are committed to ensure that our services comply with the various data protection regulations such as, not limited to, the GDPR, the California Consumer Privacy Act of 2018 (“CCPA”), which is in effect as of January, 2020., etc.

For this purpose, we have designated an internal team, which are accompanied by our CEO, CTO and legal consultants, to ensure all required actions are taken in order to achieve compliance with various data protection regulations. We further pay close attention to regulatory guidance around data protection regulation compliance and making changes to our product features and contracts when they’re needed.

THIS WEBSITE PAGE IS NEITHER A MAGNUM OPUS ON DATA PRIVACY NOR LEGAL ADVICE FOR YOUR COMPANY TO USE IN COMPLYING WITH DATA PRIVACY REGULATIONS. INSTEAD, IT PROVIDES BACKGROUND INFORMATION TO HELP YOU BETTER UNDERSTAND HOW WE, AT RADIX, HAVE ADDRESSED SOME IMPORTANT LEGAL POINTS.

What does Radix do to comply with Data Protection Regulations?

· Appointed a Data Protection Officer (“DPO”)

· Continuously review our security measures to ensure any personal data we collect and process on our systems is adequately protected.

· Ensure our privacy policy clearly explains our commitment to the GDPR and CCPA and is transparent about how we use personal data, and gives individuals information about how they can exercise their data subject rights.

· Provide our customers and partners with Data Processing Agreements, including Standard Contractual Clauses and update our contracts with third party vendors to ensure they are GDPR/CCPA compliant.

· Maintain a formal process providing individuals a way to fulfill their requests concerning the personal data processed by us or on behalf of our customers, all subject to our User Right Policy.

Learn More About our Compliance with Data Protection Regulations:

Privacy by Design

Company, as a controller, only processes personal data to the extent necessary and in accordance with applicable privacy laws. We solely process personal information on our partners and customers and visitors of our website, all subject to our priv a cy policy. Nonetheless, as a processor (as defined in the GDPR) or service provide (as defined under the CCPA) we may process certain personal or even sensitive data, on behalf of our customers, through our products, services, apps or extensions. We have ensured compliance with needed requirements as a processor or service provider and contractually obligate to comply with applicable legislation, for more information please see our Data Processing Agreement available here.

We ensured that there is an applicable lawful basis for any and all processing of personal data as a controller and limited the use and transfer of personal data to strictly necessary purposes.

Technological Organizational and Security standards

The Company has completed an in-depth audit and data mapping process and implemented internal technical and organizational measures to safeguard against unauthorized access to personal data and protect us in case of a security incident.

Our full security and privacy programs are further outlined in our security page.

Employee Training

We have annual employee training and display an online employee security policy so that at all times the employees’ have the tools to manage the data and access to the data in a secure and compliant manner. Employees that have access to personal data are solely designated, trusted employees that go through adequate screening to gain our trust.

User Rights

In accordance with data protection regulations, individuals may exercise various rights such as: the right to access personal data, request the erasure of personal data, restrict sharing and selling of data, all as detailed in our User Right Policy.

In order to exercise any of the above rights please contact our DPO at: privacy@radix-int.com or fill in our form and send it to: privacy@radix-int.com

European Data Transfer

On July 16, 2020, Europe’s highest court (“CJEU”) invalidated the EU-US Privacy Shield. Additionally, on September 8, 2020, the Swiss Data Protection Authority announced in a position statement that it no longer considers the Swiss-U.S. Privacy Shield adequate for the purposes of transfers of personal data from Switzerland to the U.S.

We ensure any data transfer is done in a secure manner, in compliance with the latest EDPB recommendations concerning data transfer as well as contractually sign a Data Processing Agreement which incorporate the Standard Contractual Clauses which remain a valid data export mechanism and which automatically apply in accordance our Data Processing Agreement.

Over the coming months, we anticipate that EU data protection regulators will issue additional guidance on the CJEU decision, including what the supplementary measures could consist of for those transferring data in reliance on the SCCs. In addition, the current form of the SCC was written before the GDPR went into effect and will be updated at some point in time. We will continue to keep a close eye on forthcoming guidance to stay up to date and assess whether we need to make any changes to our existing practices.