Android TV & STBs 
Interactive screens 
Digital Signage 
Information Kiosk 
Phones, Tablets, and Laptops 
Point Of Sale Devices: PoS/mPOS 
Rugged devices 
Custom devices 
Configuration Management 
Remote Support 
App Management 
Kiosk Mode 
Device Analytics 
Firmware Management 
Geo-fence and Anti-theft 
Customer Care 
TV Operators 
Hospitality 
Education 
Healthcare 
There are 3 options for enrolling a Windows device in the Radix Device Manager. You can either download and install the executable file for the Viso Agent app, have the Viso Agent app preinstalled on your Windows device, or install it via the command line.
Table of Contents
Method One: Manual Installation
1. Click on the download link to download the Viso Agent app for Windows to your computer.
2. Run the Viso Agent app setup executable file and follow the installation wizard. .
3. After installation, run the Viso Agent app. The following screen will appear:
3. Type in the correct Account name or Domain name, depending on your MDM agent version (for example, “qa”), and click Next. (Here is an explanatory video.)
4. You will be prompted to supply identifying tags for your Windows device. These tags will help you sort, filter, and group your device with other devices in your fleet.
5. Supply an identifying tag for your Windows device and click Next. You can always add or remove tags later in the Radix Device Manager.
6. You may also supply a password, to limit access to the Viso Agent app on your Windows device. You will have to enter the password whenever you activate the Viso Agent app to make modifications.
7. You will then be prompted to review the account information. If everything is in order, click Next.
8. You will then receive confirmation that you have registered successfully.
The Windows device will now appear among the list of devices in the Radix Device Manager. In the example below, two devices are displayed in the Device Console: a Windows device, and an Android device.
Method Two: Radix agent pre-loaded on your device
There is the option to have our Viso Agent app preinstalled on your firmware. To enroll your Windows device, you must supply the domain name.
- Look for the Radix VISO MDM client on your device.
- Follow the installation wizard. When getting to the “Account name” or “Domain name” (they are identical), depending on the agent version section, make sure that you enter the name as registered (see the explanatory video).
- Follow the wizard through and finish the enrollment.
You will then get a notification that the installation has been completed, as
above.
Method Three: Installation Using the Command Line
You may install the Viso Agent app using command line arguments as well, with all parameters pre-set, and enroll a Windows device in this manner.
Do not add the parameters of an item for which you wish to remain with the default settings.
* Indicates that the command is mandatory.
Viso Agent Settings
Setup Command Line Parameters (partial list)
Further Information
In case you require further assistance, we encourage you to visit our customer support page.
