Android TV & STBs 
Interactive screens 
Digital Signage 
Information Kiosk 
Phones, Tablets, and Laptops 
Point Of Sale Devices: PoS/mPOS 
Rugged devices 
Custom devices 
Configuration Management 
Remote Support 
App Management 
Kiosk Mode 
Device Analytics 
Firmware Management 
Geo-fence and Anti-theft 
Customer Care 
TV Operators 
Hospitality 
Education 
Healthcare 
Overview
To enable access to Radix VISO and all of its features on your network, you should ensure you employ the recommended network requirements. It is highly advised that the URLs and server ports detailed below be added to your “Allow” list, both for the Radix Device Manager as well as for the remote devices.
These recommended network requirements are in two parts:
- For the web browser side of the Radix service, and
- For the Android agent on the remote devices in your fleet.
Table of Contents
Web Browser Side Network Requirements
Here are suggested URLs to access useful websites, and the recommended network requirements for each website:
- To access the Viso application server:
- https://*.glbth.com: Use port 443 (dynamic IP)
- https://*.visomdm.com: Use port 443 (dynamic IP)
- https://*.atvmanager.com: Use port 443 (dynamic IP)
- An IP-based geolocation API service: https://pro.ip-api.com.
- Open Street Map: https://*.tile.openstreetmap.org.
- Online chat: https://www.tawk.to
- Streaming protocol servers (2 servers):
- WebRTC over UDP (=User Datagram Protocol):
- IP1: 52.11.103.125
- IP2: 34.240.200.142
- UDP ports on both servers: 30100-40000
- HTTPS 443
- WebRTC over UDP (=User Datagram Protocol):
- Storage service: https://storage-prod.visomdm.com
- Xirsys IPs as listed here
Android Agent Side Network Requirements
Here is a list of recommended network requirements for the remote Android devices in your fleet:
- Viso application server:
- https://*.glbth.com: Use port 443 (dynamic IP)
- https://*.visomdm.com: Use port 443 (dynamic IP)
- https://*.atvmanager.com: Use port 443 (dynamic IP)
- https://*.apps-gpapi-oregon.s3.us-west-2.amazonaws.com
- Push services:
- Google FCM (= Firebase Cloud Messaging): Use ports: 5228, 5229, 5230. No specific IP
- Viso Push Service (VPS): SSL over port 443 *.glbth.com (dynamic IP)
- Streaming protocol servers: https://*.glbth.com: Use port 443 (dynamic IP)
- Storage service: https://storage-prod.visomdm.com
- Xirsys IPs as listed here
WebRTC Tunnel servers:
Here is a list of available server ports:
