Radix MDM: Installing Radix MDM on Pico VR Devices 

Installing the MDM Agent + SCManager and Enrolling a VR Device

There are 3 steps to follow in order to install the Radix MDM agent on a Pico VR device.

Note! If you are unsure of any of the following steps, please consult with Radix or Pico for further assistance.

Enable Developer Options and remote ADB

Install ADB platform on your computer

Download and side-load (install) MDM APK files

Table of Contents

Step 1: Enable Developer Options on your device

1. Click on System and click on Advanced settings (the last option on the right).

2. Click on Developer Options.

3. Scroll down to the Debugging section and toggle “USB Debugging” on.

Finding your Device IP address

1. On the Advanced settings, click on Network & Internet.

2. Click on your connection type (Wi-Fi).

3. Scroll down and click on Wi-Fi preferences.

4. Click on Advanced and scroll down until you find your IP address.

Step 2: Install ADB on your computer (for a Windows device)

Note! This step of installing the Radix Agent is not on your Pico VR device, but rather on your PC. Any type of computer connected to the same network will work fine. But, for the purposes of this guide, we are using a Windows device.

1. Download the ADB zip (Android platform tools) file from this link: https://dl.google.com/android/repository/platform-tools-latest-windows.zip.

(For the ADB zip files for the Mac or Linux operating systems, click here.)

2. Extract the ZIP file to a folder that you will remember (in the example below, we called it C:\platform-tools-latest-windows).

3. In the Windows search bar, search for “Advanced System” and click on View advanced system settings.

4. In the System Properties window, under the Advanced tab, click on “Environment Variables” (lower right side).

5. Under “User variables for (xxx)” click on “Path”, and then click on “Edit”.

6. In the Edit environment variable window, make sure nothing is selected, and click on “Browse…”.

7. Find the folder where you extracted the ADB zip file, select it, and then click “OK”.

8. After you see the folder in the list, click “OK”.

9. Click “OK” on the Environment Variables window.

The path to the adb executable file will be added to the Path environment variables.

10. In the System Properties window, click “Apply” and then click “OK”.

Step 3: Download and install the VISO MDM agent and SCManager via the ADB Command Line

1. Download the VISO MDM agent for Android from the Google Play Store at the link:

https://play.google.com/store/apps/details?id=com.viso.mdm&pcampaignid=web_share

2. Open the command prompt (by pressing Windows key + R), type “cmd”, and click Enter.

Note! Make sure you have ADB installed in your Environment Variables (see the previous section: Install ADB on your computer). If you have performed the steps correctly, you should see the following splash screen when you enter “adb” at the command prompt:

3. Enter the following command to the command line:
“adb connect <enter your Android device IP address here>:5555”

4. Use “adb install <enter the VISO MDM apk path on your device here>”.

5. You should see the VISO MDM app on your Pico screen   .

6. Run the VISO MDM app and do not continue the wizard just yet! (it should tell you that there is an SCManager available for your device), download the following SCManager file:

• https://dl.radix-int.com/android/scmanager/scmanager-v93-release-signed-final-11.1.9.20_PicoVR.apk

7. Repeat actions 1 to 4 in this section. Remember to enter the path for the relevant SCManager you just downloaded.

8. Continue to follow the Wizard and enroll the device.

Enroll your Pico VR device to VISO MDM

Click here to learn how to enroll an Android device in the MDM

A Few Helpful Tips

Correct MDM Server Address

When enrolling a VR device via the wizard, the MDM server address should be: https://vr.visomdm.com.

Setting up the Teacher Interface

To get to the teacher interface for classroom management and collaboration:

1. Login to the platform.

2. Main menu to the left, 4th option from the top (users).

3. On the upper right side, click the + button and create a new user.

4. Fill in all the details and change the user type from admin to teacher.

5. Log out and log in with the teacher credentials.

Remember that for the device to be able to work in the classroom management interface, you need to enable “student mode” in the agent settings.

You also need to download the following Chrome extension to enable broadcasting on the teacher’s device.

https://chrome.google.com/webstore/detail/viso-device-management-sc/mddbkffabnjjaihpiocjdagclghhlcmd?hl=en

Radix VISO recommended network requirements

On the Browser side:

1. Viso application server: https://*.glbth.com port:443 (dynamic IP).

2. Resolving the device location by IP service: https://pro.ip-api.com.

3. Open Street Map: https://*.tile.openstreetmap.org.

4. Online live chat: https://www.tawk.to.

5. Streaming protocol servers (2 servers): WebRTC over UDP:

IP1: 52.11.103.125

IP2: 34.240.200.142

UDP ports on both servers: 30100-40000

On the Android Agent side:

1. Viso application server: https://*.glbth.com port:443 (dynamic IP).

2. Push services:

    A. Google FCM: Ports: 5228, 5229, 5230. No specific IP.

    B. Viso Push Service (VPS): SSL over port 443 *.glbth.com (dynamic IP).

3. Streaming protocol servers: https://*.glbth.com port:443 (dynamic IP).